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Temporary Suspension of Access to NCBI Website Over Misuse Investigation

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Temporary Access Denial from NCBI Website Due to Possible Misuse Situation

Access Denied Notice from the NCBI Team

Subject Line: Temporary Blockage on your IP - Possible MisuseAbuse Incident


Dear Valued User,

We regret to inform you that there has been a temporary suspension of access to our NCBI website at www.ncbi.nlm.nih.gov from your current IP address, 129.226.159.71. This precautionary measure is being taken due to an investigation into possible misuse or abuse activities involving your site.

that this suspension does not indicate a security breach such as malware infection or cyber-attacks; instead, it might be due to uninted actions like a run-away script that could potentially affect the performance of our services. It serves as an opportunity for you and your team to review how your operations interact with E-utilities http:www.ncbi.nlm.nih.govbooksNBK25497 and to optimize them for efficiency.

To resolve this issue, kindly have your system administrator contact [email protected] so that we can address the possible misuse situation promptly. We understand that access limitations may impact your research activities; hence, our m is to restore full functionality as quickly as possible while mntning the integrity of our service for all users.

We encourage you to familiarize yourself with best practices in using NCBI resources, including how to limit resource usage and prevent unintentional impacts on system performance. Once we have resolved this issue, your access will be reinstated, ensuring minimal disruption to your ongoing research tasks.

Should you need immediate assistance or have any questions related to the situation, please do not hesitate to contact our support team directly at [email protected].

Thank you for your understanding and cooperation in resolving this matter. Our team is committed to providing a robust service that meets all users' needs while mntning security.

Best regards,

Your Name

Your Position

NCBI Support Team

Date: September 21, 2024


This revised notice addresses the issue with clarity and professionalism while mntning the essential detls provided in the original message. The language has been polished to suit a more formal tone, which is suitable for an official communication from the NCBI team.

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This article is reproduced from: https://www.ncbi.nlm.nih.gov/books/NBK441884/

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Temporary NCBI Access Suspension Notice Possible Misuse Situation Explanation Reviewing E utilities Interactions Guide IP Address Suspension Resolution Request Optimizing Resource Usage Tips Fast Restart of Full Service Assurance